Billing Information
If you have questions about your bill please contact MAC’s billing department at 1.800.238.0098.
Please have the following information available
- Account number
- Patient’s name
- Last four digits of Social Security number
- Date of birth
- Location of surgery or medical procedure
Other information that may be needed
- Guarantor's name
- Primary and/or secondary insurance carrier
- Insured's ID and group numbers
- Daytime contact number
- Date of services
Payments may be submitted to
Medical Anesthesia Consultants Medical Group, Inc.
PO Box 512107
Los Angeles, CA 90051-0107
Click the image to the right submit a payment online.
Anesthesia & Pain Management Charges
Billing Procedures
Payment Policy
MAC Contact Info
Frequently Asked Questions
Anesthesia & Pain Management Charges
MAC charges you directly, rather than the hospital, surgery center, or outpatient facility, on a fee-for-service basis. (As a courtesy, we will also send your bill to your insurance company.) The bill is based on several factors, including the type of surgical procedure, the time involved, and your health status. The medical facility where your surgery was performed will send you a separate bill for anesthetic medicines, gases, and use of monitoring and disposable equipment.
Billing Procedures
MAC will bill your insurance company for professional services associated with anesthesia and/or pain management care. We contract with many HMO and PPO insurance plans, receiving payment directly from them.
Look for an explanation of benefits from your insurance company within 60 days of your surgery. If you haven’t received a response, you may want to contact your insurance carrier directly to determine claim status. The company may be waiting for additional information either from another healthcare provider or from you.
If we do not participate with your particular insurance carrier, you will receive a monthly statement from us showing the status of your account and the amount due.
Payment Policy
After your insurance company, including your secondary insurance company (if applicable), has paid the claim, there is often a balance due for deductible or co-insurance amounts. This balance is due upon your receipt of our statement.
We understand that expenses associated with surgery can be significant. We will do everything we can to accommodate your financial needs. If you do not have insurance or cannot afford to pay the balance in full within 30 days, please contact the billing department to set up a monthly payment plan.
We accept payment by cash, check, money order, Visa©, or MasterCard©. Please mail your payment to MAC with the top portion of your statement.]
Frequently Asked Questions
What are your office hours?
MAC is open Monday through Friday from 9:00 a.m. to 4:00 p.m. and closed on major holidays. If the office is closed, or in the unlikely event that you are unable to reach a staff member during regular business hours, please leave a message on our voice mail system. Your call will be returned as soon as possible.
How is anesthesia charged?
Anesthesia is billed in time units (15 minute increments) and base units, which are assigned by the American Society of Anesthesiologists for the time spent with you before, during, and following surgery.
Why is my anesthesiologist not in my insurance network when my hospital and surgeon are?
Your anesthesiologist is a member of our independent medical group, MAC, which is a separate entity from the hospital and the surgeon, and may not be contracted with the same insurance companies. We recommend that you verify that all care providers are in your insurance network.
How long does it take for my insurance company to make payment?
This varies with each insurance company. MAC processes claims within two to three weeks from the date of service. Insurance companies pay claims within approximately 30 days.
Why does the hospital also charge for anesthesia?
The hospital charges for any anesthesia medications, supplies, and equipment used to monitor your status while you are under anesthesia. We only bill for the professional services provided by the anesthesiologist.
What anesthesia charges will I be responsible for?
If you have medical insurance, the amount you owe will be determined by your company’s insurance provider participation and the terms of your policy. Please contact your insurance company to confirm MAC’s participation and discuss your coverage. If MAC does not participate with your company, you will be responsible for any balance remaining after payment is received from your insurance company.
What if I do not have insurance?
We are dedicated to making our services available and affordable. MAC will make every attempt to assist those without insurance coverage. We also offer several options, including a pre-payment plan with a negotiated discount, a flexible payment plan and other outside programs.
Which insurance carriers does MAC accept?
Please contact us at 1.800.238.0098 to determine whether we participate with your insurance carrier.
Can I get an estimate of my anesthesia cost?
Yes. Contact us at 1.925.543.0140 for an estimate and we will be happy to help you.
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